At YSF Steps, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us. By using our store, you agree to the practices described below.

1 Information We Collect

When you contact us or place an order, we may collect the following information:

• Your name
• Phone / WhatsApp number
• Email address (if provided)
• Delivery / shipping address
• Order details (product, size, color, quantity)

We only collect the information necessary to process and deliver your order.

2 How We Use Your Information

Your information is used only for the following purposes:

• To process and confirm your orders
• To arrange delivery of your products
• To communicate with you about your order via WhatsApp
• To respond to your questions and provide support
• To inform you about new arrivals or offers (only if you agree)

3 How We Protect Your Information

• Your information is kept confidential.
• Only authorized team members can access your order details.
• We do not store payment card information on our website.

4 Sharing of Information

We do not sell or share your personal data with third parties, except when necessary to:

• Deliver your order (e.g., sharing your address with courier companies)
• Comply with legal requirements when required by law

5 Cookies & Website Data

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings at any time. Third-party services (such as Google) may also use cookies to display relevant ads.

6 Third-Party Links

Our website may contain links to social media platforms (Facebook, Instagram, TikTok, YouTube, etc.). We are not responsible for the privacy practices of these external websites. Please review their privacy policies separately.

7 WhatsApp Communication

Since we take orders through WhatsApp, any information you share with us via WhatsApp is also subject to WhatsApp's own privacy policy. We only use your WhatsApp messages to process orders and provide customer support.

8 Children's Privacy

Our store is not intended for children under 18. We do not knowingly collect personal information from minors. If you are under 18, please use our store only with the involvement of a parent or guardian.

9 Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct or update your information
• Request that we delete your information from our records
• Opt out of promotional messages at any time

10 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11 Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us on WhatsApp — we're happy to help!